Today on the way in to work I saw 12×18 posters for Air New Zealand’s Coldest Canadian Contest on a few mail boxes and power poles along King Street West. It looked interesting enough, certainly topical enough in the -10 degree weather, and I’m a sucker for these user-generated video submission contests. I took a second look at them at lunch time and noticed a couple of issues with my first interaction with the creative.
First of almost every poster I came across was mounted at waist or below height making it virtually impossible to get down and read the information including the URL. In the lower left corner was a very small QR code, I’d say it might have been a half-inch square. I squatted down in the slush and tried to scan it with my normally reliable QR code scanner, but it didn’t work for me. I assume it will redirect my mobile browser to the ColdestCanadian.ca site. I took a moment and typed the URL into my iPhone browser. The site that I saw was not optimized for mobile, it was the standard web page. It displayed fine, but I did have to enlarge and scan around in order to read. I did share the poster with a couple of friends, but the sharing was not done through the site. It was done by taking an iPhone photo and emailing it to them.
I’ll be on the lookout in other media for additional initial touch points with the campaign.
A few things that could have worked better with the poster and mobile experience:
- Mount the posters higher so I could read them while walking by or standing at a crosswalk
- If you are using a QR code think about how your viewer is going to interact with it. Having it at the top of the poster would have been better position.
- Make sure the QR code is the correct ratio for scanners to pick it up. I am assuming the poster had been sized-down from a larger creative, so the ratio may have been correct to begin with.
- A site optimized for my mobile device would have allowed me to check out the information while I was still in the area.
Once I arrived back at work, I did check out the site and the contest looks like a lot of fun. Air New Zealand is asking people who want to enter the contest to submit a three-minute video demonstrating why they are ‘The Coldest Canadian’. Once the video is approved its up to the entrant to collect as many votes, comments and likes as they can. The contest features weekly prizes as well as Grand Prize of a round-trip airfare to Auckland, NZ. There is a Google Map showing where the coldest Canadians are located and live reminders of how cold the temperatures are in different areas of the country (and how much warmer it is in New Zealand right now).